Privacy & Security

Green Leaf Aquariums uses encrypted Secure Socket Layers (SSL) to protect our customers, to ensure data security, and to secure credit card transactions. We use the highest security technology available to the ecommerce industry to secure the personal information of our customers. Your trust and safety is extremely important to us.

We will absolutely not sell, trade, or disclose any of the personal information that you share with us. We respect your privacy.

Ordering & Payment

Online - Orders may be placed securely and conveniently online 24 hrs a day, 7 days a week. Order processing is easy with our shopping cart software. Shipping & Handling charges are calculated during checkout. Online, we accept payment with Visa, Mastercard, Discover, and PayPal.


Mail - If you would prefer to pay with check, cash, or money order, please contact us at 1 (352) 371 - 1550 or at info@greenleafaquariums.com to place your order. We will provide you with order total and shipping charges. We will hold your order until payment is received and processed. Please mail personal check or money order payable to Green Leaf Aquariums for the total amount of charges including shipping and handling. You may also pay with an eCheck via PayPal.

Mail Payment to:

Green Leaf Aquariums, LLC
5200 NW 43rd Street, Suite 102-264
Gainesville, FL 32606

Sales Tax - Orders placed that are shipped to Florida will be charged appropriate sales tax.

Shipping Information

All orders submitted Monday through Friday will be processed for shipment within 24 hours. Orders submitted on Saturday and Sunday will be processed to ship the following Monday. However, if we receive your order before 12 noon EST on Saturday, we will do our best to ship it out the same day.

Orders containing our custom CO2 Regulators and/or Complete CO2 Systems are built and thoroughly tested in our facility upon order receipt, and may take up to 72 hours to process and ship.

PLEASE NOTE THAT ALL ORDERS $50.00 AND OVER WILL REQUIRE A SIGNATURE UPON RECEIPT OF DELIVERY. IF YOU ARE NOT AVAILABLE TO SIGN FOR THE PACKAGE THE POSTAL CARRIER WILL LEAVE YOU FURTHER INSTRUCTIONS TO OBTAIN YOUR PACKAGE.

Orders will not be shipped on Holidays. All orders received on Holidays will be shipped the following business day.

Green Leaf Aquariums will ship to addresses in the 50 U.S. States, including U.S. Military Installations and to Canada. APO addresses must include the individual's military rank. If you are non-military at an APO address, then the package must be sent in care of military personnel. We can ship to International Destinations upon special request, please contact us for a shipping quote and detailed order information. Please note that we cannot ship dry fertilizers outside of the U.S.

Shipping charges are calculated during checkout through our online shopping cart software. Charges are based on weight of the package. The charges will be calculated and added to your total before checkout. There are no hidden fees or charges after checkout.

Returns, Exchanges  & Shipment Damage

If we have made an ERROR to your order or DAMAGE occurred during shipment, please contact us at 1 (352) 371 - 1550 within 24 hours of item receipt so that we can make things right. No exceptions.

To EXCHANGE an item(s) please contact us at 1 (352) 371 - 1550 within fifteen (15) days of the item(s) receipt date. We will process your new order and provide you with a Return Authorization (RA) number for the returned item. We will then ship the new items to you. Please carefully follow the RETURN instructions below to ship us the returned item. Upon receipt of your return, we will refund your original payment method (if applicable), excluding shipping charges.

To RETURN an item(s) please read the following carefully. Please contact us at 1 (352) 371 - 1550 for a Return Authorization (RA) number. The Return Authorization (RA) number must be issued within fifteen (15) days of the item(s) receipt date, and the item(s) must be shipped to our return address within seven (7) days after Return Authorization (RA) number is issued. No exceptions. We do not cover the cost of return shipping the item to us.

All returns must include a legible copy of the original invoice or receipt.

All items must be returned in brand new condition with all original packaging and components. We do not require that you use the original box and packaging materials to ship the item(s), but it would be nice to reuse and conserve. The customer is responsible for the package until it reaches our facility; please insure all return shipments including defective items. Please package item(s) carefully so item(s) is not damaged during return shipment. We are not responsible for return items damaged during shipment.

The valid issued RA number must be noted, clearly and visibly, on the outside of the package that you ship to us. That's it. As soon as we receive the return and process it, we will credit your original payment method. Original shipping charges are not refundable. For item purchases that included free shipping, the cost of shipping will be approximated at 10% of the retail price of the merchandise, and will be deducted from the refund.

Used, altered, special order and/or clearance items cannot be returned.

Please send Returns and Exchanges to:

Green Leaf Aquariums, LLC
5200 NW 43rd Street, Suite 102-264
Gainesville, FL 32606

Warranty Policy and Defective Claims

Defective Claims. If a product, that is not covered under a long term Warranty, is found to be defective, please contact us at 1 (352) 371 - 1550 WITHIN fifteen (15) days of item receipt to arrange for repair or exchange. Please follow the guidelines provided in our Return Policy to process the warranty claim. After a Return Authorization (RA) number is issued to you, the defective item must be returned to us within seven (7) days. Upon receipt, we will expedite the shipment of a new or repaired product to you, and we will cover the cost of shipping. We apologize for any inconveniences and will do everything we can to correct the situation in a timely manner.

If a product, that is not covered under a long term Warranty, is found to be defective AFTER fifteen (15) days from the date of receipt, the defective claim must be handled with the product manufacturer, if the product is covered under a Manufacturer's Warranty. We would love to attempt to resolve any product issues. Feel free to call us for technical assistance.

Manufacturer Contact Info:

Limited Warranty. Green Leaf Aquariums, LLC warrants the following product to be free from manufacturer defects in material and workmanship for the given time period, from the date of purchase, when used in strict compliance with Green Leaf Aquariums, LLC recommended usages, so long as any defect is discovered and reported within the warranty period and while the goods are under the ownership and control of the original purchaser. Green Leaf Aquariums, LLC does not assume any responsibilities or make any warranties with respect to items which are modified, altered, abused, misused, damaged, or serviced by unauthorized personnel.  The warranty is Void if at any time a wrench is used on the regulator, for any purpose, other than to tighten the regulator to the CO2 cylinder. :

  • Ideal CO2 Regulator - Two (2) Year Full Warranty
  • Primo CO2 Regulator - Two (2) Year Full Warranty
  • Ultimate CO2 Regulator - Two (2) Year Full Warranty
  • Ultimate II CO2 Regulator - Two (2) Year Full Warranty
  • GLA CO2 Regulator - Two (2) Year Full Warranty
  • GLA II CO2 Regulator - Two (2) Year Full Warranty
  • Choice CO2 Regulator - Two (2) Year Full Warranty
  • Choice CO2 Regulator - Dual Manifold - Two (2) Year Full Warranty
  • Paintball CO2 Regulator - Two (2) Year Full Warranty
  • Economy CO2 Regulator - One (1) Year Full Warranty
  • The Nature Beast CO2 Regulator - Two (2) Year Full Warranty
  • Ideal II CO2 Regulator - Two (2) Year Full Warranty
  • Victor Dual Stage CO2 Regulator - Two (2) Year Full Warranty

Please contact us concerning any warranty inquiries and/or claims. Warranty does not cover damage to product, misuse of product, or improper installation. Warranty void if product is damaged, misused, or serviced by unauthorized personnel. Warranty claims must be accompanied with photos of product. If the item has suffered damage during use, please contact us for replacement parts.

Contact Information

Green Leaf Aquariums, LLC

5200 NW 43rd Street, Suite 102-264
Gainesville, Florida 32606-4486

Phone: 1 (352) 371 - 1550

Fax: 1 (352) 371 - 1522

Email: info@greenleafaquariums.com

Phone Customer Service:
Tues - Thurs 10 am - 5 pm EST

Email Customer Service:
7 days per week

You may email us 7 days per week for a prompt response.

We may be unavailable during business hours on major holidays.

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